Simplyspaces
A London-based company specializing in property Improvements & EXPANSIONS
OUR CORE vALUES
We are committed to our core values to ensure that we provide our clients with the best experience possible. As a family-owned business, we understand the importance of attention to detail and project coordination to achieve great results and a streamlined process from the first consultation to the final handover.
QUALITY fINISHES
We take pride in our work and the high standards that we hold ourselves to. Our attention to detail ensures that every project is completed with precision, care and safety, resulting in high quality finishes that our clients love. Ensuring their peace of mind.
TEAM COORDINATION
Our team at SimplySpaces works closely together to ensure a seamless and stress-free experience. We coordinate every step of the process, from initial consultation to final touches, to make sure everything runs smoothly and efficiently with the project.
The right tools
Being equipped for every job is what sets us apart from from our competition. We know that using the right tools is key to achieving a quality finish.
That's why we invest in top-of-the-line equipment to complete our projects to the expected high standards.
Highly praised
Being a majorly recommendation based business, our priority is to ensure our clients satisfaction, and their outstanding experience with our team.
We aim to be provide exceptional service which sets us apart from competitors.
Experienced Team
The team at SimplySpaces
is made up from only trusted professionals. We are fully aware of clients who have had poor experience with sub-contracted work, thats why we gurantee you our team is our priority, and all of our work is under our gurantee.
Our Mission
Our mission is to make your dreams of a perfect home a reality. Working closely with our clients every step of the way, from concept to completion, helps us ensure that their vision is realized. We believe that homeowners should feel proud and comfortable in their living space, and we strive to create functional, stylish, and personalized homes that meet their needs.
- SimplySpaces
coMPLAINTS pOLICY
The business always endeavours to provide the best service. However, on rare occasions there may betimes where a customer may not be completely satisfied. To ensure the business can put things right for you, as soon as possible after the completion of theworks, please inspect the work to ensure everything has been carried out based on the contract termsand to the high standards the business aims to achieve.Please contact the business straight away with any concerns either by phone, email or write to us. If writing, get proof of posting. Business Complaint ProcedureOn receipt of your complaint the business aims to respond within 5 days. The business will arrange a convenient date to come and view and/or remedy the situation within 28 days. In the unlikely event the business is unable to resolve your complaint having exhausted the business complaints procedure, it may be necessary to use another complaint service. Where the businesscannot resolve the complaint to your satisfaction and/or agree to the final resolution requests confirmed to us; and both parties agree a ‘deadlock’ has been reached, you can then escalate yourcomplaint. The business has access to an Alternative Dispute Resolution (ADR) service for our domesticinstallation, service, repair and maintenance contracts as part of the Which? Trusted Traders Endorsement. If you choose to, you can refer your complaint to Which? Trusted Traders’ AlternativeDispute Resolution. You will need to contact Which? Trusted Traders on 02922 670 040 who canexplain if you are eligible to use their Alternative Dispute Resolution.